Reference

rasaqq Privacy Policy for Your Account

Our Privacy Policy explains what rasaqq collects when you create an account, sign in, use a mobile device or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
rasaqq rasaqq Privacy Policy for Your Account
HELP WITH PRIVACY

Where to Ask About Your Data

You can ask us about the Privacy Policy without explaining your whole account history. Use the support route shown on the sign-in or account page, include the phone number linked to your account and describe the data request in plain English. We use those details to locate the correct record, protect against unauthorised requests and respond with the next account step.

Team online

Account access

If phone verification blocks your request, tell support which sign-in step stopped and provide the linked number. We can use that context to separate an access problem from a Privacy Policy request.

Wallet records

For DANA, OVO, GoPay or QRIS questions, attach the payment receipt or reference only through the account support path. Remove unrelated wallet details before sending a request.

Correction requests

Ask us to correct a name, phone detail or account record through support. We may request account verification first so a data change is not made for the wrong person.

DATA CONTROL ROOM

Inside rasaqq Data Handling

The Privacy Policy is designed around the points where account data is actually created: phone verification, sign-in, wallet selection, payment matching and device access.

Account details

We use your account and phone details to identify the correct account, complete the stated access step and protect sign-in activity. A request about another account cannot be processed without suitable verification.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may produce references used to match a payment with your account. We keep the matching trail for account and transaction checks.

Device signals

When you move from a mobile sign-in to the lobby, technical signals such as browser type, session details and security events can help us identify unusual access and protect your account.

Cookies

Cookies can remember a session, support security and show whether a page is functioning. Check the cookie controls on the site to manage optional categories where those controls are available.

Retention periods

We keep records only for the operational, security or legal purpose described in the Privacy Policy. Payment references may remain after an unfinished wallet step so account matching and dispute checks can be completed.

Your requests

You can contact us about access, correction, deletion or a question about use. Include your linked phone detail and request type; we verify identity before releasing or changing account data.

Privacy Policy Answers for Indonesia

These Privacy Policy answers focus on the account steps and local payment records you are most likely to ask about before opening an account. If your request concerns a specific record, use the account support path and include only the details needed to locate it.

It covers account details, phone verification, device and session signals, cookies, payment references and support requests connected with rasaqq pages. It also explains purposes, retention, security checks and available data requests.

Yes. The Privacy Policy covers references, wallet status and payment receipts created when you use DANA or QRIS. We use those records to match activity with the correct account and resolve payment questions.

Phone verification helps us identify the account owner before account access and before responding to a data request. It also helps protect account records when a device or sign-in pattern appears unusual.

Where local law permits, you can ask for the account data covered by the Privacy Policy. Send the request through account support with your linked phone detail; we verify identity before sharing records.

Use the account support path and state which detail is incorrect, such as a phone number or account name. We may ask for verification, then assess the correction against the Privacy Policy.

The period depends on the purpose of each record and applicable local requirements. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can remain for matching, security and transaction checks.

Yes. Ask through account support about cookies used for sessions, security or optional page functions. Where controls are available, you can manage optional cookie categories through the site settings.